Conclusion: CIOs today are often faced with deciding whether to buy integrated systems solutions and services from major vendors or buy best of breed solutions from multiple vendors and manage the integration project in-house.

Organisations that have engaged external services providers on a major scale and eroded their IT skills base typically find they have no option but to buy the integrated solution. Conversely those with specialist skills in-house and the need to develop their people, often find in-house systems integration solutions more attractive.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an IBRS advisor who focuses on IT and business management. Alan is able to critique and comment on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.