IT cost recovery is an ongoing issue for CIO’s as they try to regain the cost of providing IT services to the business. As illustrated by IBRS in previous publications, while there are a number of alternative cost recovery methodologies available to organisations not all methodologies are suited to all companies. This month, I will share with you the processes we apply when back charging for IT services. The methodology we use could be considered fairly unique; I certainly have not come across any other company utilising similar techniques. While I am by no means claiming our methods are any better or worse than others, they do have the advantage of being fairly simple both to understand and to administer, and most importantly, they work for us.