There is still significant emphasis on increasing the effective delivery of projects. According to a joint survey by KPMG and Australian Institute of Project Management (AIPM)1 only 25 per cent of projects in 2020 were delivered successfully, at least most of the time. This figure is up from 19 per cent the previous year. In 2021, this figure should be much higher given the focus on Agile and PRojects IN Controlled Environments (PRINCE2) over the past few years to improve project execution. Delivering a project on time, on budget and to requirements is the how and is the bare minimum. Delivering successfully means having a hard focus on the why and what. Why does a problem need fixing and what value will be created as a result. With organisational change and benefits realisation still at a very low maturity across many organisations, there is a lot to gain from putting a hard focus on the softer stuff.

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Sue Johnston

About The Advisor

Sue Johnston

Sue Johnston was an IBRS advisor between 2012 - 2021 who focused on strategy and governance of private and public enterprise ICT. She is an accomplished and innovative strategist with more than 25 years’ IT and business experience across the public and private sectors. Sue has held a number of senior executive positions with IT vendors and major management consulting companies and provides coaching to IT teams looking to change the conversation with their customers, their executive and each other. As a CIO, she has led the ICT function through significant transformation for organisations such as Department of the Premier and Cabinet, Auscript Australasia and TriCare Limited. Sue has also run a successful software development company and transitioned the company through an acquisition process. Sue chaired Innovation Committee in State Government which was responsible for generating, developing and funding innovative ideas and improving the skills and capabilities of public sector staff in pitching ideas and successfully executing innovation projects.