Conclusion: A frequently reported cause of IT project failure is a lack of senior management ownership and leadership.1 This often first manifests itself in problems in the deliberations of the project’s steering committee. Measures that can reduce the likelihood of such problems occurring include the selection of committee members who meet the criteria given in this paper and the use of a Kick Off session to gain agreement on roles and expectations of both the committee members and the project manager.

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Terry Dargan

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Terry Dargan