Records management discipline must not be ignored during digital transformation
Conclusion: The current wave of digital transformation will see the retirement of large numbers of legacy systems. Although the cost of operations, including storage of data, in newer Cloud-based solutions is often cheaper, the cost of migration of historical data to new platforms can be significant. IBRS has observed increasing numbers of digital transformation projects where the decision is being made to preserve legacy systems using back-up infrastructure techniques at the application and/or database level without any reference to regulatory records management requirements.
Many legacy systems were not designed with a long-term view of key business records and information they capture and generate, nor are back-up technologies designed for long-term archival and retrieval of individual records. The result of these strategies is the potential for access to official records and chains of evidence to be interrupted – a situation likely to be viewed by regulators and stakeholders as a failure of the organisation’s record-keeping obligations.
About The Advisor
Sam Higgins was an IBRS advisor between 2017 and 2020 with over 20 years of both tactical and strategic experience in the application of information and communications technology (ICT) to achieve business outcomes from large complex organisations. Through previous roles as a leading ICT executive, strategist, architect, industry analyst, program consultant and advisor, Sam has developed an extensive knowledge of key markets including as-a-Service (Cloud) computing, enterprise architecture (including service-orientation and information management), enterprise applications and development, business intelligence; along with ICT management and governance practices such as ICT planning, strategic sourcing, portfolio and project management. Sam’s knowledge of service-oriented architecture and associated business models is widely recognised, and he was a contributing author on the Paul Allen book Service-orientation: Winning Strategies and Best Practices, released in 2006 by Cambridge University Press. As the former Research Director for Longhaus he undertook the first in depth research into the implications of cloud computing and other “as-a-Service” ICT offerings on the Australian and near shore markets. The 2010 report entitled, Defining cloud computing highlights provider gaps in the Australian ICT market, was widely reported in both the online ICT industry press and mainstream media.