Conclusion: Establishing, or re-launching, a Program Management Office (PMO) using a text-book driven, ‘cookie cutter’ approach is not likely to bring about improvements in the performance of individual projects, IT programs or even a portfolio of projects. While some initial improvements may be observed as a consequence of closer management scrutiny, it is rare for formula-based approaches to work effectively on a sustained basis.

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Rob Mackinnon

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Rob Mackinnon