Conclusion: The high-risk and high-reward Agile approach for systems development enabled many organisations to respond quickly to changing management strategies and yielded significant productivity benefits, according to a 2015 survey1.

However the same survey found not everyone has been so successful, as lack of experience in using the Agile approach, and organisation resistance to change, have frustrated almost the same number of organisations.

Once IT and business management have decided that Agile is the right approach they must:

• Champion and defend its use
• Actively track progress and allocate extra resources to the project if justified
• Provide a safe environment in which a retrospective review can be conducted
• Widely disseminate the lessons learned from the review, including strategies that succeeded and failed, without attributing blame

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