Conclusion:

Minimising risks from systems specification errors and cyber risks from network intrusions when an enterprise-wide digital transformation is underway is a daunting task, as many stakeholders could be impacted. Depending on the severity of the error or network intrusion, an incident could damage a brand’s image and shareholder confidence in the board. In the public sector, a cyber incident could result in the leaking of citizens’ private data and put an unwelcome spotlight on ministers and bureaucrats.

While boards are ultimately responsible for monitoring and minimising risks, they must ensure management creates a risk abatement framework and strategy, and executes it. The problem is compounded when the organisation’s aim is to transform or reshape its business model and the changes proposed are resisted by staff concerned at possible job losses or fear of failure – risks which must be addressed in the strategy.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an emeritus IBRS advisor who focused on IT and business management. Alan specialised in critiquing and commenting on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.