To advance any form of system, process, or technology, a baseline of current practices is at the core of decision-making. For Cloud solutions, the complexity associated with an advanced, multi-Cloud environment demands expertise from a variety of sources. Combining and complementing these sources in the form of a Cloud Centre of Excellence creates a knowledge centre to advance the maturity of this expertise in either a government or enterprise setting. Below you will find the essential elements required to form such a team and what each member of that team should be equipped with to effectively support existing Cloud operations, new business requirements, new projects, and new members of the team.

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Mark Unwin

About The Advisor

Mark Unwin

Mark Unwin is an IBRS advisor specialising in the areas of commercial contract negotiation and vendor management. Mark has a career spanning 25 years across Government, Defence, ICT, Telecommunications and Infrastructure, and in this time has developed innovative solutions to transition and transformation ICT contracts, including project management, effective negotiation and relationship management. Mark is adept at aligning ICT service providers using the ITIL service delivery model in particular encompassing service desk implementation, asset management, unified communications and collaboration, end-user computing, ERP systems design and implementation, and software deployment and licensing. Mark has negotiated software audits and licensing agreements for Microsoft, Adobe, Veritas, SAP and Oracle. Mark is CPA qualified and has supported CIOs and CFOs to justify ICT investment programs throughout his career.