As IT becomes more strategic and essential in organisations, it is important that business management understands the “business of IT”. The “business of IT can be defined as the organisational structure required to deliver IT services, what IT services are to be delivered through that structure, the resources required and the business plan to ensure the delivery. It is imperative that IT costs are totally transparent and that IT performance can be measured and reported regularly to business management to enable informed decision making. Better understanding by clients of the “business of IT” is critical for the creation and maintenance of a productive relationship between IT and the business.

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Brian Bowman

About The Advisor

Brian Bowman