Conclusion: A well-written ICT strategy can be a powerful tool for the CIO to showcase the vision and potential of ICT within any organisation. An effective ICT strategy demonstrates to the organisation that the CIO has a plan and is able to provide suitable leadership.

In some jurisdictions, such as NSW1, agencies are required to develop ICT Strategic Plans that demonstrate support and alignment with government priorities and which form a key part of the business case approval process.

Government agencies that do not have a documented ICT strategy have at times come under public or political scrutiny. For example lack of ICT strategy has attracted media attention and has caused questions and criticism in parliamentary forums and “estimates hearings” in various jurisdictions2.

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