Frederick Herzberg, a psychologist who was very influential in management theory last century, created a model variously called the Motivation-Hygiene theory, or Two-Factor theory. The theory proposes that there are factors in the workplace which increase satisfaction, and there are other factors that decrease dissatisfaction; and that these factors may not be the same.

For example, when you stop hitting your head against a wall, your dissatisfaction will decrease, but you have not necessarily increased your satisfaction. I think that this model casts an interesting light on the challenge of mobility, and particularly around the ownership issue of BYOD accessing corporate data.

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James Turner

About The Advisor

James Turner

James Turner is an IBRS emeritus Advisor who specialised in cyber security and risk and facilitates the CIO Cyber and Risk Network on behalf of IBRS. James has over a decade of experience as an industry analyst and advisor; researching the cyber security industry in Australia. As an IBRS Advisor, James authored over 100 IBRS Advisory papers, led dozens of executive roundtables, and presented at numerous conferences.