VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Machinery of Government Changes – A CIO’s Strategic Opportunity
- Antony Stinziani
- Strategy & Transformation
When Australian government agencies undergo amalgamation during machinery of government (MOG) changes, IT and people integration present significant challenges that require careful planning and execution.
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