IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
IBRS explores upcoming technology challenges, including AI, cloud costs, cyber security, and ICT strategy for 2025.
To truly harness the transformative power of artificial intelligence (AI), enterprises must shift their focus from standalone AI applications to comprehensive AI systems that are deeply integrated into their existing workflows and processes.