Corporate document management initiatives can often fail to deliver expected outcomes because too much emphasis is placed on the choice of technology at the expense of the more critical issues of people and process. As corporate electronic document management systems are used by all staff within an organisation they will not be successful unless all business units have been engaged during the implementation and the supporting processes are simple and practical. Adoption will be accelerated through identification of tangible, personal benefits for end users and their reinforcement during training and implementation.

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Brian Bowman

About The Advisor

Brian Bowman