VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
The Modern Evolving Digital Workforce – What and Why
- Antony Stinziani
- Strategy & Transformation
Aligning skills and developing a strategic workforce plan can drive successful digital transformation within organisations.
Search
Related Content
Digital Workplace Persona Template
Effective, tailored user personas drive successful digital workspace strategies by discovering diverse staff needs, fostering innovation, and supporting flexibility.
What is Model Context Protocol, Where is it Heading, and Why Should You Care?
Model Context Protocol (MCP) is a vital standard enabling AI agents to automate tasks in core enterprise systems, but requires immediate, strong governance for safe adoption.