IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
With many organisations having to reduce costs in a post-COVID environment, CIOs must play their part and deliver sustainable savings without reducing service levels. This advisory also contains a downloadable presentation kit.
Whether you’re gearing up to launch a new analytics platform or refining an existing one, this template will help align your team, clarify objectives, and highlight any critical preparations.