Better aligning service delivery with customer expectations, digitising services and migrating customers to the online channel are central for organisations wishing to decrease service delivery costs, improve customer access to services and improve staff satisfaction and confidence in delivering services.
Why you need an enterprise data model and how to create one
Uncover the reasons why marketing may not be the solution to internal dissatisfaction with technology service delivery. Learn about alternative strategies to address the underlying issues effectively.
By ensuring both home-based and remote workers in meetings, organisations can better empower their distributed teams. How can enterprise leaders make their meetings with hybrid teams more effective?