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Conclusion: Both Google G Suite and Office 365 can enable deep collaboration. As discussed in Deciding between Google G Suite and Microsoft Office 3651, while G Suite puts deep collaboration front and centre, Office 365 allows organisations to evolve into this new way of working. Whatever office suite is selected, two aspects of end user computing are impacted when organisations seek to embrace deep collaboration: identity management and information governance.

  • Identity management must change to allow information to be shared with and worked upon by external parties.
  • Records management/compliance must change to enable an asynchronous knowledge management lifecycle.

Both of the above have policy and technology impacts. Prior to selecting either G Suite or Office 365, these impacts need to be carefully considered and the approaches taken by Google and Microsoft weighed against the organisational needs and appetite for change.

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