The journey of Office 365: A guiding framework Part 3: Post-implementation

Conclusion: Office 365, like Google Apps, holds the potential to impact workplace practices through new collaboration capabilities such as real-time co-authorship. However, this potential may only be realised if activities for the Office 365 environment go beyond the traditional post-implementation review plan. Instead, organisations wishing to see genuine changes must create a post-implementation review plan which must assess the extent to which business benefits have been delivered over the long-term.

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