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Conclusion: There is a universality to many aspects of the roles performed by CIOs. Dictated by technology trends and strongly influenced by IT vendors, CIOs often find themselves following a pre-written script containing the initiatives they should pursue. Often they find themselves carrying out exactly the same types of projects as their colleagues in totally different business sectors. For some CIOs, this can be less than satisfying. Worse, despite their complicity (sometimes tacit) in IT initiatives, many senior executives are often underwhelmed by the value delivered by IT. CIOs can take a number of steps to overcome this impasse, achieving more job satisfaction whilst gaining higher profiles in their organisations.

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