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Project Management

Projects: The importance of lessons learnt

Project Assurance / Peter Bickerton

Getting value from the lessons learnt is more than remembering to create them only during project closure.

Projects: The importance of lessons learnt Read More »

To enhance customer experience, focus on First Call Resolution rate

IT Operational Excellence / Alan Hansell

To enhance customer experience, focus on First Call Resolution rate Read More »

Recognising cognitive biases for better decisions

Leadership & People / Ewan Perrin

Recognising cognitive biases for better decisions Read More »

PROTECTED Cloud: Cyber considerations

Cyber & Risk / Mike Mitchelmore

PROTECTED Cloud: Cyber considerations Read More »

Mergers & acquisitions require federated service providers governance

IT Operational Excellence / Wissam Raffoul

Mergers & acquisitions require federated service providers governance Read More »

The case for EA remains strong in the face of continual waves of transformation

IT Operational Excellence / Sam Higgins

The case for EA remains strong in the face of continual waves of transformation Read More »

Can IBRS do a review on Bronto and help us to identify the best way forward?

IT Operational Excellence / Joseph Sweeney

Can IBRS do a review on Bronto and help us to identify the best way forward? Read More »

Can IBRS provide any input to the planning process for migrating on-prem Dynamics 2015 to Dynamics 365?

Strategy & Transformation / Joseph Sweeney

Can IBRS provide any input to the planning process for migrating on-prem Dynamics 2015 to Dynamics 365? Read More »

IBRS Sourcing Monthly

Sourcing Monthly January 2019 – February 2019

IT Operational Excellence / Irene Pimentel

Sourcing Monthly January 2019 – February 2019 Read More »

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