Better aligning service delivery with customer expectations, digitising services and migrating customers to the online channel are central for organisations wishing to decrease service delivery costs, improve customer access to services and improve staff satisfaction and confidence in delivering services.
Customer Digital Service Development and Channel Migration Foundational Framework Read More »
IBRS delves into a platform that seamlessly combines data from various sources and formats without the need for complex integration. This platform, Microsoft Fabric – a unified data analytical platform, automates the steps required to ensure data reliability for analytics. How can such a unified platform benefit your data analytics initiatives?
Empower Data with Intelligence from Microsoft’s Data Analytical Platform Read More »
Dr. Joseph Sweeney provides enlightening insights in this IBRSiQ, as he delves into the utilisation of AI in government beyond ChatGPT.
IBRSiQ – AI in Government Read More »
Cado Security has selected a channel partner in Australia, aiming to bolster its presence in the Asia-Pacific region.
VENDORiQ: Cado Security Partners with Cosive in Australia Read More »
VMware and Nvidia are partnering to develop software tools for businesses with plans to release these tools in 2025 as an alternative to public cloud-based solutions.
Learn how Microsoft’s Azure AI Content Safety tool ensures responsible AI use and promotes ethics and governance in enterprise environments.
VENDORiQ: Microsoft Introduces Azure AI Content Safety Read More »
Discover the potential benefits of using diverse data in fraud detection. This IBRS special report will show you how big, diverse data can help businesses prevent fraud and improve customer experience.
Australia vs Fraud: Batting with Big Data for a Winning Game Read More »
Understanding the differences between ICT governance and management is crucial for success in the digital age. Find out why striking the right balance is essential for organisational growth and effective stakeholder engagement.
Balancing ICT Governance and Management Read More »
Essential guidance on creating an effective ICT strategy and how to ensure it’s tailored to your business goals.
How to Develop an ICT Strategy – Webinar And Presentation Kit Read More »
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