Effectively managing permanent staff caps requires a flexible workforce model, strategic sourcing, and a robust IT operating model, all aligned with business needs.
Consistently documenting ICT incidents via post-incident reports is vital for identifying systemic issues, ensuring accountability, and embedding lessons for continuous improvement.
Australian organisations and Government agencies are continually letting us know that they are being asked to reduce costs and are expecting smaller budgets in 2025/2026. Organisations need to take a more strategic approach to cost reduction to ensure that overtime they are optimising IT Costs, not just merely reacting to reduced budgets.
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