Canva’s integrated platform challenges established suites by unifying design, data, and AI, but enterprise governance and the implications of AI-driven job roles warrant careful consideration.
Canva’s expanded platform integrates design, data, and AI, targeting enterprise-wide visual content creation and potentially challenging established productivity suites.
Adobe’s AEP Agent Orchestrator introduces purpose-built AI agents for B2B customer engagement and internal workflow automation, streamlining processes and enhancing personalisation through data-driven orchestration.
Adobe’s Experience Platform Agent Orchestrator enables businesses to build AI agents for enhanced customer interaction and automated B2B marketing and sales processes, offering personalised experiences.
Adobe’s Brand Concierge, built on AEP, offers AI agents for personalised B2B and B2C customer journeys, automating content delivery and meeting scheduling to optimise sales.
Casio’s adoption of the Adobe Experience Platform for its global ecommerce rollout across 30 localised websites demonstrates a commitment to data-driven personalisation using AI for enhanced customer engagement. Organisational readiness and a focus on direct sales channels are key strategic considerations for this multinational’s digital transformation.
While agentic AI is grabbing the headlines, graph databases are quietly revolutionising AI applications with their ability to capture complex relationships.
Adobe’s Creative Cloud leverages AI for targeted productivity gains, setting a precedent for SaaS vendors to deliver tangible, work-specific AI enhancements, not just generic features.
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
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