Why SIAM Expands Beyond ITSM and Who Needs to Know
Have an outsourced, integrated, multi-vendor IT delivery model? Then ITSM is not enough to ensure you have a smooth running environment during critical events.
Have an outsourced, integrated, multi-vendor IT delivery model? Then ITSM is not enough to ensure you have a smooth running environment during critical events.
Modern ICT operating models in the fourth-wave of ICT need to acknowledge that control over technology and its use is no longer solely as clear-cut as it has been in the earlier waves, where users accessed services that were centrally run in highly controlled environments.
Early this year, Oracle disclosed its licensing changes to its subscription and worldwide pricing list, which could affect nearly all of its users. What effect will this have on enterprises’ decision to renew their subscriptions?