Observations: In theory, Virtual Desktop Infrastructure (VDI) technology enables organisations to be nimble, providing flexible, remote working and (for some use cases) more cost-effective deployment of digital workspaces. Recent events and technology advances have tested this theory and spawned several major changes. The rush to cater for remote working has increased adoption to Cloud-based VDI for ‘burst workloads’, at least in the short term. The need to quickly address scalability issues for organisations that had previously invested in VDI has favoured increased sales of hyperconverged solutions.

Longer term, organisations are looking to leverage VDI to enable compute and data-intensive tasks while keeping information ‘inside the data centre’. Some organisations – especially in financial services – are looking to expand previous VDI experiments to transform workplaces and service delivery models.

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