Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Many organisations in Australia, and indeed globally, are in the midst of serious business and digital transformation as a way to remain competitive, innovate, become more efficient, increase productivity, and harness the power of the latest developments in a new age of artificial intelligence (AI).
The CIO role’s focus has changed from sole responsibility for digital operations and projects to a collaboration partner with the senior executives responsible for lines of business within an organisation. Executive understanding of modern digital principles is a key ingredient for successful digital outcomes, as digital transformation affects all aspects of a business, from operations to customer engagement.