Leveraging Change Agents for UX Research and Design to Deliver Co-Designed Change
Leveraging change agents for UX in co-design approach to change.
Introduction to User Experience Research Practices for IT Teams
- Callie Evans
- Leadership & People
User experience research is crucial because when design neglects end-user input, it can hinder product adoption. In the digital realm, inadequately researched online designs and interfaces lead to user frustration and abandonment. The question for IT teams is: How can we ensure user-centric design to optimise digital experiences and prevent user dissatisfaction?
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