
Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Addressing common challenges proactively strengthens project boards’ oversight, mitigating risks and improving success rates.
How can managers prepare for digitally-enabled business change?
Every organisation’s reasons for digital transformation are unique, but ensuring the intended benefits are realised requires more than hope, it demands active monitoring.
Leveraging change agents for UX in co-design approach to change.
Taking the first step to build an overarching view of all ICT activities.
IBRS has conducted numerous interviews and case studies with high-performing CIOs. In this exclusive panel and Q&A session, we detail high-performing CIOs’ key traits and practices, how they secure budgets, prioritise projects and work with the board.
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
User experience (UX) and change management – an intersect that safeguards successful and sustainable solution delivery and end-user adoption.