Callie Evans

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Example Digital Literacy Position Description

Commonly, workforce digital literacy is defined as an employee’s ability to comfortably and efficiently use the technology required to do their work. While the importance of maintaining a strong level of workforce digital literacy is understood, digital literacy remains one of the top five gaps in need of fixing in Australia.

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Introduction to User Experience Research Practices for IT Teams

User experience research is crucial because when design neglects end-user input, it can hinder product adoption. In the digital realm, inadequately researched online designs and interfaces lead to user frustration and abandonment. The question for IT teams is: How can we ensure user-centric design to optimise digital experiences and prevent user dissatisfaction?

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