User Experience and Change Management – Work Together to Safeguard End-User Adoption
User experience (UX) and change management – an intersect that safeguards successful and sustainable solution delivery and end-user adoption.
User experience (UX) and change management – an intersect that safeguards successful and sustainable solution delivery and end-user adoption.
This presentation dives into the world of human centred design. Discover the what tools are available and the myths that surround this design focus.
User experience research is crucial because when design neglects end-user input, it can hinder product adoption. In the digital realm, inadequately researched online designs and interfaces lead to user frustration and abandonment. The question for IT teams is: How can we ensure user-centric design to optimise digital experiences and prevent user dissatisfaction?