Conclusion: When it comes to balancing the demands of stakeholders, CIOs are often left with Hobson’s choice1 – give in to demands from their enterprise customers. The alternative (saying no) risks the CIO being labelled a ‘Blocker’.

Elite CIOs deal with individual stakeholder demands within an ecosystem of five distinct stakeholder forces, and in doing so drive extraordinary enterprise benefits. Less effective CIOs remain bogged down in a tactical debate focusing on one demand at a time – never really satisfying anyone.

Success as a CIO will be defined by how well an agreed balance by these five stake-holder forces will be achieved.

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Peter Grant

About The Advisor

Peter Grant