Conclusion: One of the hardest tasks for CIOs and line management, unless there is a Board directive, is to convince the Executive to divert scarce resources from enhancing business-critical systems and update their plans on what they might do if a major systems outage or disaster occurred. Paradoxically, it is an easier sell when a preventable outage has occurred recently and the slow recovery has put the organisation’s reputation and their careers at risk.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an emeritus IBRS advisor who focused on IT and business management. Alan specialised in critiquing and commenting on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.