Conclusion:

During the lockdowns imposed around the world due to the COVID-19 pandemic, businesses and organisations had no choice but to find a way to pivot and continue operations. This pushed numerous businesses to work away from the workplace. Working from home became the new normal.

With the challenge of not being able to work in the office and not being able to work together in a physical setting, came a new set of hurdles and expectations. Businesses who were able to invest in technology and infrastructure prior to the pandemic were able to adapt immediately. However, this setup does not only require up-to-date technology, it also requires that the organisational culture be one of trust and accountability, especially with the change in employee expectations.

Now, with the easing of restrictions, normal is again being rewritten with the concept of a hybrid workplace where employees can work from home on some days, and come to the office on some days.

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Joseph Sweeney

About The Advisor

Joseph Sweeney

Dr. Joseph Sweeney is an IBRS advisor specialising in the areas of workforce transformation and the future of work, including; workplace strategies, end-user computing, collaboration, workflow and low code development, data-driven strategies, policy, and organisational cultural change. He is the author of IBRS’s Digital Workspaces methodology. Dr Sweeney has a particular focus on Microsoft, Google, AWS, VMWare, and Citrix. He often assists organisations in rationalising their licensing spend while increasing workforce engagement. He is also deeply engaged in the education sector. Joseph was awarded the University of Newcastle Medal in 2007 for his studies in Education, and his doctorate, granted in 2015, was based on research into Australia’s educational ICT policies for student device deployments.