VENDORiQ: Microsoft Just Ignited an Agentic Cost and Governance Imperative for 2026
Microsoft Ignite ushers in autonomous agents, creating an immediate need for financial oversight and zero-trust security to manage unpredictable operational costs.
Customer Digital Service Development and Channel Migration Foundational Framework
Better aligning service delivery with customer expectations, digitising services and migrating customers to the online channel are central for organisations wishing to decrease service delivery costs, improve customer access to services and improve staff satisfaction and confidence in delivering services.
Search
Related Content
VENDORiQ: Microsoft’s Copilot Gets a Sandbox – What Does ‘Computer Use’ Mean Now?
Microsoft’s new sandboxed Copilot extends its reach from data synthesis to autonomous execution, creating governance and compliance challenges, especially around paywalled data and security.
Risk Migration Framework
How best to justify project budgets for efforts to reduce risk ? While some people focus on simply lowering risk as a whole, the more effective move is to align mitigation efforts precisely with the organisation’s stated risk appetite.