Generative AI Products: Trust Report Card (May 2025)

Latest report assesses GenAI vendors on six key ethics metrics like safeguards and transparency, covering updated solutions comprehensively.

Conclusion

This artificial intelligence (AI) vendor trust report card comprehensively analyses major generative AI (GenAI) products’ trust (ethics) metrics. This latest report card includes an expanded range of AI solutions and updates the report card with the latest versions of solutions from AI vendors. The evaluation is based on six key metrics that assess these AI systems’ safeguards, transparency, and trustworthiness.

Report Card

AI Solution Strength of Default Guardrails Ease of Implementing Additional Guardrails Depth of Explainability Ease of Fixing Classification Errors Ease of Detecting & Resolving Bias Openness of Datasets & Algorithm Average Score
Anthropic Claude 4 4 2 3 2 1 2.67
BLOOM 4 4 5 4 4 5 4.33
Cohere 4 4 3 3 3 2 3.17
Deepseek 2 4 3 3 2 3 2.8
EleutherAI 2 4 3 3 3 5 3.33
Grok.AI 2 3 3 3 2 2 2.50
Google Gemini 2.0 4 4 3 4 3 2 3.33
Google Vertex AI 4 5 3 4 5 4 4.17
Meta Llama 4 4 3 3 4 5 3.83
Microsoft Copilot 4 4 3 3 3 2 3.17
Microsoft Phi 5 4 3 4 5 3 4.00

Detailed Analysis

Anthropic Claude

  • Strength of Default Guardrails: Score 4 (Good)
    Claude demonstrates robust default safety measures through its Constitutional AI approach, which enforces ethical principles, and its use of Constitutional Classifiers to filter harmful content. Additionally, its Responsible Scaling Policy and ISO/IEC 42001:2023 certification further reinforce its safety measures. However, occasional edge cases may still exist, preventing a perfect score.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    Claude offers comprehensive API documentation and supports various methods for implementing additional guardrails, such as stopwords, regex filtering, and validation models. These features make it relatively straightforward to customise safeguards, though some technical expertise is required.
  • Depth of Explainability: Score 2 (Poor)
    While Claude provides some insights into its architecture and training processes, the lack of detailed documentation on internal workings and decision-making processes limits its explainability. This opacity hinders a complete understanding of how the model arrives at its outputs.
  • Ease of Fixing Classification Errors: Score 3 (Moderate)
    Claude supports standard options for addressing classification errors, such as prompt engineering and system prompts. However, fine-tuning is limited to specific models, requiring moderate effort to correct errors effectively.
  • Ease of Detecting & Resolving Bias: Score 2 (Poor)
    Claude’s limited transparency in training data and curation protocols makes detecting and resolving biases challenging. The absence of detailed information on bias detection tools further restricts its effectiveness in this area.
  • Openness of Datasets & Algorithm: Score 1 (Very Poor)
    Claude exhibits minimal transparency regarding training data size, sources, and curation processes. The lack of disclosure on copyright and licensing status and limited algorithmic transparency significantly impacts its openness.

Insights and Analysis

Claude’s highest score is in Strength of Default Guardrails, reflecting its strong emphasis on safety through advanced measures like Constitutional AI and ISO certification. These features make it a reliable choice for organisations prioritising ethical safeguards and content filtering. However, its lack of transparency in training data and algorithmic details may deter users who require reproducibility or independent evaluation of the model.

Overall, Claude is a robust AI system with strong safety measures and customisation options, but is hindered by its limited transparency and explainability. Organisations considering Claude should weigh its safety and adaptability against its lack of openness, particularly for use cases requiring high levels of transparency or bias mitigation. It best suits applications where ethical safeguards and reliability are prioritised over full transparency.

BLOOM

  • Strength of Default Guardrails: Score 4 (Good)
    BLOOM incorporates robust default guardrails, including extensive preprocessing and cleaning of its training data to minimise harmful content. The Responsible AI License (RAIL) also governs its use, ensuring ethical deployment. However, the model does not include advanced content filtering mechanisms or refusal of unsafe prompts, which prevents a perfect score.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    BLOOM’s open-source nature allows users to implement custom guardrails effectively. Researchers can modify the model and its training process to incorporate additional safeguards. However, the process requires technical expertise, which may pose a barrier for non-technical users.
  • Depth of Explainability: Score 5 (Perfect)
    BLOOM excels in explainability, with comprehensive documentation detailing its architecture, training process, and data sources. The release of intermediary checkpoints and optimiser states further enhances transparency, making it easy for researchers to understand and explain the model’s behaviour.
  • Ease of Fixing Classification Errors: Score 4 (Good)
    BLOOM’s architecture supports fine-tuning and adjustments, enabling users to address classification errors effectively. Advanced training techniques like ZeRO-powered data parallelism ensure efficient error correction. However, the process still requires significant computational resources and expertise.
  • Ease of Detecting & Resolving Bias: Score 4 (Good)
    BLOOM’s extensive dataset documentation and bias detection mechanisms make identifying and resolving biases easier. The open-source nature of the model allows researchers to evaluate and address any biases continuously. However, the model’s training data may still overrepresent certain viewpoints, limiting its effectiveness in fully resolving biases.
  • Openness of Datasets & Algorithm: Score 5 (Excellent)
    BLOOM is fully open-source, with accessible model weights, training code, and detailed dataset documentation. This level of transparency promotes reproducibility and independent evaluation, setting a high standard for openness in AI development.

Insights and Analysis

BLOOM’s comprehensive documentation and transparency in its architecture and training process make it a standout in explainability. The availability of intermediary checkpoints and optimiser states allows researchers to delve deeply into the model’s behaviour, making it an excellent choice for applications requiring high levels of transparency and understanding.

It is a highly transparent and adaptable AI system, excelling in explainability and openness. Its robust default guardrails and bias detection mechanisms make it a reliable choice for ethical AI applications. However, organisations must consider the technical expertise required to implement additional safeguards and address biases. BLOOM is best suited for research and development, as well as applications prioritising transparency and customisability over pre-configured safety measures.

Cohere

  • Strength of Default Guardrails: Score 4 (Good)
    Cohere employs robust safety measures, including the Secure AI Frontier Model Framework and Safety Modes, allowing consistent and reliable guardrails. The Cohere solutions have features like declining unanswerable questions and executing retrieval-augmented generation workflows. However, the absence of advanced refusal mechanisms for unsafe prompts prevents a perfect score.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    Cohere provides API-level controls and supports fine-tuning, enabling users to implement additional safeguards effectively. The availability of private deployment options and customisation features enhances its adaptability. However, the process requires technical expertise, which may limit accessibility for non-technical users.
  • Depth of Explainability: Score 3 (Moderate)
    While Cohere offers some documentation on its models, including architecture and training processes, the level of detail is limited compared to more transparent systems. This restricts a complete understanding of the model’s decision-making processes, resulting in a moderate score.
  • Ease of Fixing Classification Errors: Score 3 (Moderate)
    Cohere supports fine-tuning and customisation, allowing users to address classification errors. However, the process requires significant computational resources and expertise, which may pose challenges for some users. The lack of fully open architecture also limits flexibility.
  • Ease of Detecting & Resolving Bias: Score 3 (Moderate)
    Cohere’s transparency in data handling and bias detection mechanisms allows for moderate bias analysis and mitigation. However, independent analyses have highlighted notable gender and racial biases in its outputs, indicating room for improvement.
  • Openness of Datasets & Algorithm: Score 2 (Poor)
    Cohere’s datasets and algorithms are not fully open, limiting reproducibility and independent evaluation. The lack of detailed dataset documentation and licensing information further impacts its openness.

Insights and Analysis

Cohere is less an AI model as much as a platform of services based on a collection of core AI models. IBRS has scored it as an aggregate of its capabilities.

Cohere’s strong safety measures, including the Secure AI Frontier Model Framework and Safety Modes, make it a reliable choice for organisations prioritising ethical safeguards. These features ensure consistent and reliable guardrails, enhancing the model’s suitability for sensitive applications. However, the lack of transparency in datasets and algorithms significantly impacts Cohere’s openness. This limitation may deter users who require reproducibility or independent evaluation, particularly in research or regulatory contexts.

Organisations should consider the technical expertise required to implement additional safeguards and address the biases found in Cohere. Its limited openness may also pose challenges for use cases requiring high levels of transparency. Cohere is best suited for applications where ethical safeguards and adaptability are prioritised over full transparency.

DeepSeek

Note: IBRS evaluated the Deepseek model as opposed to the Deepseek Sofweare-as-a-Service (SaaS). Given concerns regarding data sovereignty, the Deepseek SaaS solution is expected to be prohibited by Australian organisations. The Australian Federal Government has already mandated banning its use in all agencies.

  • Strength of Default Guardrails: Score 2 (Poor)
    DeepSeek integrates content filtering mechanisms and ethical safeguards, such as refusing harmful or unethical prompts. However, independent tests revealed significant lapses, including a 100 per cent failure rate in blocking dangerous prompts related to bioweapons and cyber crime. While it demonstrates some ethical adherence, these critical vulnerabilities in its safety measures justify a low score.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    DeepSeek offers robust customisation capabilities through its fine-tuning API, allowing users to adapt the model to specific tasks and implement additional safeguards. The API is well-documented and supports flexible parameter management, making it accessible for developers. However, the process may require technical expertise, which slightly limits accessibility for non-technical users.
  • Depth of Explainability: Score 3 (Fair)
    DeepSeek provides detailed documentation on its model architecture and training processes, including innovative features like Mixture-of-Experts (MoE) and reinforcement learning. However, the proprietary nature of some components and limited public access to training datasets reduce the overall depth of explainability.
  • Ease of Fixing Classification Errors: Score 3 (Fair)
    DeepSeek supports fine-tuning through its API, enabling users to address classification errors by retraining the model on specific datasets. While this provides a mechanism for error correction, the process can be complex and requires technical expertise, limiting its accessibility for non-expert users.
  • Ease of Detecting & Resolving Bias: Score 2 (Poor)
    DeepSeek employs some bias mitigation strategies, such as diverse training datasets and ethical safeguards. However, the lack of open access to training datasets and limited transparency in bias detection tools hinder thorough analysis and resolution of biases. Independent tests have also highlighted vulnerabilities in its bias detection capabilities.
  • Openness of Datasets & Algorithm: Score 3 (Moderate)
    DeepSeek provides significant transparency regarding its model architecture and training methodologies, including details on token counts, reinforcement learning strategies, and pipeline parallelism. However, the datasets used for training are not openly accessible, which limits full reproducibility and independent evaluation.

Insights and Analysis

DeepSeek demonstrates strong customisation capabilities and technical transparency, making it a versatile tool for organisations seeking to adapt AI models to specific tasks. Its detailed documentation on model architecture and training processes provides valuable insights for developers and researchers. However, significant safety lapses in content filtering and limited transparency in bias detection tools raise concerns about its reliability and ethical robustness.

EleutherAI

  • Strength of Default Guardrails: Score 2 (Limited)
    EleutherAI’s models, such as GPT-Neo and GPT-J, lack built-in ethical safeguards or content filtering mechanisms. The absence of default safety measures, such as refusal of unsafe prompts or advanced content moderation, significantly limits their out-of-the-box safety. However, the open-source nature allows users to integrate external guardrails, which provides some mitigation.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    EleutherAI’s open-source models are highly customisable, enabling developers to implement additional guardrails using external frameworks like Guardrails AI. This flexibility makes it relatively easy to add safeguards, but the process requires technical expertise, which may pose a barrier for non-technical users.
  • Depth of Explainability: Score 3 (Moderate)
    EleutherAI provides detailed documentation on its model architectures, such as GPT-Neo and GPT-NeoX, and their training processes. However, the models lack built-in explainability features, requiring external tools and expertise to interpret their outputs. This limits their overall explainability compared to more transparent systems.
  • Ease of Fixing Classification Errors: Score 3 (Moderate)
    EleutherAI’s open-source nature allows for extensive customisation and fine-tuning, enabling users to address classification errors effectively. However, the process can be complex and time-consuming, requiring significant computational resources and expertise.
  • Ease of Detecting & Resolving Bias: Score 3 (Moderate)
    EleutherAI’s models are trained on The Pile, a diverse dataset designed to reduce biases. While the open-source nature allows for external bias detection and mitigation efforts, the models lack built-in tools for bias analysis, requiring users to rely on additional resources.
  • Openness of Datasets & Algorithm: Score 5 (Perfect)
    EleutherAI excels in openness, providing full transparency of its datasets and algorithms. The models and training data are fully open-source, allowing for reproducibility, independent evaluation, and community-driven improvements. This level of transparency sets a high standard in the AI community.

Insights and Analysis

EleutherAI’s commitment to transparency is evident in its fully open-source models and datasets, such as The Pile. This openness fosters trust, reproducibility, and community collaboration, making EleutherAI a valuable resource for researchers and developers. The availability of detailed documentation and public access to model weights and training data ensures that users can thoroughly evaluate and customise the models for their specific needs.

However, the lack of built-in ethical safeguards and content filtering mechanisms significantly limits the safety of EleutherAI’s models in their default state. While the open-source nature allows for integrating external guardrails, the absence of default safety measures poses challenges for users who require out-of-the-box reliability and ethical compliance. The lack of default safety measures makes EleutherAI less suitable for applications requiring stringent ethical safeguards or immediate deployment without customisation.

Grok.AI

  • Strength of Default Guardrails: Score 2 (Limited)
    Grok.AI lacks robust default guardrails, as it has been documented to generate politically biased and controversial content. The absence of extensive red-teaming and unfiltered content generation further weakens its safeguards. While it includes some content moderation features, these are insufficient to prevent harmful or unethical outputs.
  • Ease of Implementing Additional Guardrails: Score 3 (Moderate)
    Grok.AI’s open-source nature allows for customisation and the addition of external guardrails. However, the process requires significant technical expertise, and the lack of built-in tools for implementing additional safeguards limits its accessibility for non-technical users.
  • Depth of Explainability: Score 3 (Moderate)
    Grok.AI provides some documentation on its architecture and training processes, including its transformer-based design and real-time data integration. However, the lack of detailed insights into decision-making processes and internal workings restricts its overall explainability.
  • Ease of Fixing Classification Errors: Score 3 (Moderate)
    The open-source nature of Grok.AI allows for fine-tuning and adjustments to address classification errors. However, the process is resource-intensive and requires expertise, which may pose challenges for some users.
  • Ease of Detecting & Resolving Bias: Score 2 (Limited)
    Grok.AI has been documented to exhibit explicit political bias and additional implicit social biases. The lack of transparency regarding its training data and bias detection tools makes it difficult to effectively identify and mitigate these biases. The absence of detailed dataset documentation further limits its capabilities in this area.
  • Openness of Datasets & Algorithm: Score 2 (Poor)
    While Grok.AI is promoted as open-source, with accessible model weights, training code, and detailed architecture documentation, the reality is that much of the training data is unavailable for scrutiny. Without access to training data, the model’s trust is limited. Newer versions of Grok.AI are not open source.

Insights and Analysis

Grok.ai, developed by Elon Musk’s xAI, has been heavily promoted as an open-source model. The Grok-1 model. was open-sourced on March 17, 2024, under the Apache 2.0 license, allowing developers to access its weights and architecture for commercial and non-commercial use. However, this release did not include access to training data or real-time integration features, which remain proprietary. Also, newer versions are not currently open-source. As of March 2025, Grok-3 remains a closed-source product, accessible only through specific subscription tiers. This negatively impacts the ability to identify and eliminate bias.

The lack of robust default guardrails significantly limits Grok.AI’s safety. Its unfiltered content generation, the bias in results from the online services, and insufficient content moderation mechanisms make it prone to producing controversial outputs. This limitation poses challenges for users who require stringent ethical safeguards or immediate deployment without customisation.

Google Gemini 2.0

  • Strength of Default Guardrails: Score 4 (Good)
    Google Gemini 2.0 incorporates robust default guardrails, including adjustable safety filters and built-in protections against harmful content. These filters cover categories such as harassment, hate speech, and dangerous content, with a default setting that blocks content with a medium or higher probability of harm. However, occasional lapses in content filtering, as evidenced by publicised issues with biased outputs, prevent a perfect score.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    Gemini 2.0 provides developers with tools like the Guardrails API and configurable content filters, allowing for nuanced control over safety settings. The ability to programmatically adjust thresholds and pre-trained policies’ availability enhances its customisation capabilities. However, the Guardrails API is still in private preview, limiting its accessibility.
  • Depth of Explainability: Score 3 (Fair)
    While Google has made strides in explaining Gemini 2.0’s architecture and training process, the model remains somewhat opaque. The use of advanced techniques like sparse attention mechanisms and dynamic computation graphs is documented, but the lack of full transparency in prompt engineering and dataset curation limits its explainability.
  • Ease of Fixing Classification Errors: Score 4 (Good)
    Gemini 2.0 supports fine-tuning through supervised methods and parameter-efficient techniques like Low-Rank Adaptation (LoRA). These capabilities allow developers to address classification errors effectively. The availability of tools like Vertex AI for fine-tuning further enhances its usability. However, the process requires technical expertise, which may not be accessible to all users.
  • Ease of Detecting & Resolving Bias: Score 3 (Fair)
    Google employs advanced bias mitigation techniques, such as re-weighting and adversarial de-biasing, and integrates these into its Responsible AI framework. However, the lack of transparency in dataset curation and the secretive nature of some mitigation strategies limit the ability to detect and resolve bias thoroughly.
  • Openness of Datasets & Algorithm: Score 2 (Poor)
    While Google emphasises the importance of diverse datasets and provides some information about its training process, the lack of full transparency in dataset curation and algorithmic details is a significant drawback. The secretive approach to prompt engineering and limited dataset openness hinder reproducibility and trust.

Insights and Analysis

Google Gemini 2.0 has robust safety features and customisation options. These strengths make it a reliable choice for applications requiring strong ethical safeguards and adaptable safety settings. Overall, Gemini 2.0 is a technically advanced AI system with strong safety features and customisation capabilities. However, organisations considering it should weigh its performance benefits against its limited transparency and moderate explainability. It is best suited for use cases where safety and adaptability are prioritised over full openness and explainability.

Google Vertex

  • Strength of Default Guardrails: Score 4 (Good)
    Google Vertex AI incorporates robust default safety features, including non-configurable filters for blocking harmful content such as abuse material and personally identifiable information (PII). Configurable content filters allow users to block content based on harm categories like hate speech, harassment, and dangerous content. However, relying on user configuration for some filters means the default settings may not be sufficient for all use cases.
  • Ease of Implementing Additional Guardrails: Score 5 (Excellent)
    Vertex AI provides comprehensive tools for implementing additional guardrails, including API-level controls and the ability to configure content filters through the Google Cloud console. Users can set thresholds for harm categories and adjust blocking mechanisms based on probability and severity scores. These features make it highly customisable and accessible for developers.
  • Depth of Explainability: Score 3 (Moderate)
    While Vertex AI offers explainability features for classification and regression tasks, the depth of these tools for more complex GenAI tasks is limited. The platform provides some insights into model predictions and influencing factors, but the lack of detailed documentation on decision-making processes for generative tasks restricts its overall explainability.
  • Ease of Fixing Classification Errors: Score 4 (Good)
    Vertex AI supports model evaluation metrics such as accuracy difference, recall difference, and specificity difference, which help identify and address classification errors. The platform also allows for model tuning and retraining to improve performance. However, the process may require significant manual intervention and expertise, which prevents a perfect score.
  • Ease of Detecting & Resolving Bias: Score 5 (Perfect)
    Vertex AI provides robust tools for detecting and resolving bias, including data bias metrics and model bias metrics. These tools help identify potential biases in both datasets and model predictions. The platform’s emphasis on fairness and transparency further enhances its capabilities in this area.
  • Openness of Datasets & Algorithm: Score 4 (Good)
    Google Vertex AI promotes transparency through the use of model cards and detailed documentation of model capabilities and limitations. While the platform provides good transparency, the openness of datasets and algorithms could be further enhanced by offering more detailed insights into the training data and model development processes.

Insights and Analysis

Google Vertex is a closely coupled ecosystem of AI services and models. The platform excels in providing tools for implementing additional guardrails over AI solutions. The platform’s API-level controls and configurable content filters allow users to customise safety settings effectively. This level of flexibility and accessibility makes it an excellent choice for organisations that require tailored safeguards for specific use cases.

Organisations considering Vertex AI should weigh its strong safety and bias detection capabilities against its moderate explainability.

Meta Llama

  • Strength of Default Guardrails: Score 4 (Good)
    Meta Llama incorporates robust default safety features, including safety-specific data annotation, red-teaming exercises, and a safety risk taxonomy. These measures ensure the model can mitigate harmful content effectively. However, the model’s propensity for hallucinations and performance degradation in multi-turn conversations indicates room for improvement in handling edge cases and evolving threats.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    Meta Llama supports extensive customisation through fine-tuning and zero-shot or few-shot prompting. The open-source nature of the model and detailed documentation make it relatively easy to implement additional safeguards. However, the process requires technical expertise, which may limit accessibility for non-technical users.
  • Depth of Explainability: Score 3 (Moderate)
    While Meta Llama provides some level of explainability through its open-source documentation and transparency in training processes, the tools and methods for understanding the model’s decision-making are not comprehensive. This limits its utility in applications requiring high levels of transparency.
  • Ease of Fixing Classification Errors: Score 3 (Moderate)
    The model’s open-source nature and support for fine-tuning allow for addressing classification errors. However, the process is resource-intensive and requires significant computational resources and expertise, which can be a barrier for some users.
  • Ease of Detecting & Resolving Bias: Score 4 (Good)
    Meta Llama incorporates robust bias detection and mitigation measures, including diverse training datasets and safety-specific fine-tuning. Independent evaluations have shown exemplary performance in reducing stereotyping and other biases. However, the model’s performance can degrade in multi-turn conversations, necessitating ongoing monitoring.
  • Openness of Datasets & Algorithm: Score 5 (Excellent)
    Meta Llama is fully open-source, with model weights, training data, and detailed documentation available to the public. This level of transparency fosters trust, reproducibility, and community collaboration, setting a high standard in the AI community.

Insights and Analysis

Meta Llama is a powerful and versatile large language model (LLM) with strong customisation capabilities, effective bias handling measures, and robust performance across various benchmarks. It is well-positioned as an economical and trusted AI solution.

Microsoft Copilot

  • Strength of Default Guardrails: Score 4 (Good)
    Microsoft Copilot incorporates robust default guardrails, including content filtering systems that categorise harmful content into four main categories (hate, sexual, violence, and self-harm) with severity levels. These guardrails are configurable, and default safety policies mitigate risks effectively. However, some gaps remain, such as the absence of abuse monitoring in Microsoft 365 Copilot services, which prevents a perfect score.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    Microsoft Copilot allows organisations to customise safety policies and content filters, providing flexibility to tailor the system to specific needs. Features like Microsoft Graph Connectors and Power Platform Connectors enable further customisation. However, implementing additional guardrails may require technical expertise, which limits accessibility.
  • Depth of Explainability: Score 3 (Fair)
    Microsoft provides transparency notes and employs responsible AI practices, such as grounding and red team testing, to enhance explainability. However, the system’s reliance on proprietary LLMs like GPT-4 and limited public information on the training process and architecture reduces the depth of explainability.
  • Ease of Fixing Classification Errors: Score 3 (Fair)
    While Microsoft Copilot is regularly tuned to reduce hallucinations and improve accuracy, its closed architecture limits the ability to fine-tune the model directly. Users must rely on in-content learning and system updates from Microsoft, which restricts the ease of error correction.
  • Ease of Detecting & Resolving Bias: Score 3 (Fair)
    Microsoft Copilot includes mechanisms like content filtering and safety features to mitigate bias. However, independent assessments reveal limitations in detecting and addressing bias, particularly in language diversity and inclusivity. The lack of access to training datasets further constrains bias detection and resolution efforts.
  • Openness of Datasets & Algorithm: Score 2 (Poor)
    Microsoft Copilot relies on proprietary LLMs hosted via Azure OpenAI Service, with limited transparency regarding training datasets and algorithms. This lack of openness hinders reproducibility and independent evaluation, resulting in a low score for this consideration.

Insights and Analysis

Microsoft Copilot demonstrates strong safety features and customisation capabilities but falls short in transparency and openness. Organisations considering Copilot should prioritise its productivity benefits while being mindful of its explainability and dataset openness limitations. It is best suited for environments where robust default safeguards and productivity enhancements are more critical than full transparency or customisation of the underlying AI model.

Microsoft Phi

  • Strength of Default Guardrails: Score 5 (Excellent)
    Microsoft Phi integrates robust default guardrails, including a comprehensive content filtering system through Azure OpenAI Service. This system detects and filters harmful content across categories such as hate, violence, and self-harm. The filtering operates on both input prompts and output completion, ensuring a high level of safety. Additionally, ethical principles like fairness and transparency are embedded into the model’s design, contributing to its excellent safeguards.
  • Ease of Implementing Additional Guardrails: Score 4 (Good)
    Microsoft Phi allows for configurable content filters and custom safety policies, making it relatively easy to implement additional guardrails. The model’s availability on platforms like Azure AI and Hugging Face further facilitates customisation.
  • Depth of Explainability: Score 3 (Moderate)
    Microsoft provides transparency in model decisions and includes features to explain outputs. The training data combines synthetic and filtered web data, and the model architecture is well-documented. However, the proprietary nature of some components and limited public access to detailed training processes prevent a higher score.
  • Ease of Fixing Classification Errors: Score 4 (Good)
    Microsoft Phi incorporates supervised fine-tuning and direct preference optimisation to improve instruction adherence and reduce errors. These features allow for effective error correction, though the process can be complex and may require technical expertise.
  • Ease of Detecting & Resolving Bias: Score 5 (Excellent)
    Microsoft employs comprehensive bias detection and mitigation strategies, including diverse training data, human-in-the-loop processes, and statistical fairness metrics. These efforts ensure that biases are minimised and resolved effectively, making the model highly reliable.
  • Openness of Datasets & Algorithm: Score 3 (Fair)
    While Microsoft provides some transparency regarding its datasets and algorithms, the proprietary constraints limit full openness. The training data includes synthetic and filtered web data, but the lack of open access to the datasets and algorithms restricts reproducibility and independent evaluation.

Insights and Analysis

Microsoft Phi demonstrates strong safety features and bias mitigation strategies, making it a reliable and ethical AI system. Its robust content filtering system and adherence to responsible AI principles ensure a secure and productive user experience. The model’s fine-tuning capabilities and customisation options further enhance its versatility, allowing organisations to tailor it to specific needs.

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