Conclusion:Salesforce’s Einstein Automate uses a number of AI algorithms to automate high-volume, manual, and repetitive tasks. The Flow Orchestrator tool applies AI to the building of workflows, recommending steps to improve workflows and spot process bottlenecks. The application of AI to the development of workflows will become increasingly common, with vendors such as Appian and Nintex having such capabilities. The result will be the acceleration of process digitisation by citizen developers.

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