Conclusion: When working on intranet and extranet initiatives – especially those involving collaborative applications – IT managers should appreciate that there will always be a significant gap between the views and priorities of IT and those of business unit managers. IT management will often be looking at infrastructure and governance issues, while line-of-business will be thinking in terms of unstructured, Internet-like applications. Overcoming the gap requires careful structuring of the intranet initiative’s planning and execution teams.

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Joseph Sweeney

About The Advisor

Joseph Sweeney

Dr. Joseph Sweeney is an IBRS advisor specialising in the areas of workforce transformation and the future of work, including; workplace strategies, end-user computing, collaboration, workflow and low code development, data-driven strategies, policy, and organisational cultural change. He is the author of IBRS’s Digital Workspaces methodology. Dr Sweeney has a particular focus on Microsoft, Google, AWS, VMWare, and Citrix. He often assists organisations in rationalising their licensing spend while increasing workforce engagement. He is also deeply engaged in the education sector. Joseph was awarded the University of Newcastle Medal in 2007 for his studies in Education, and his doctorate, granted in 2015, was based on research into Australia’s educational ICT policies for student device deployments.