Conclusion:

Disruptive collaboration is the term IBRS uses to describe the impact collaboration tools have on processes, knowledge management, and organisational structures. Over the last two years, most staff members have become familiar with collaborative solutions, such as Microsoft Teams. There is no going back.

As a result, many organisations are beginning to discover how outmoded their enterprise knowledge and records management solutions are. We are in the midst of a tectonic shift away from the traditional paper metaphor of business, to a digitally native, collaborative business model. Organisations must be prepared for the coming generation of knowledge management solutions that address this new collaborative business model.

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Joseph Sweeney

About The Advisor

Joseph Sweeney

Dr. Joseph Sweeney is an IBRS advisor specialising in the areas of workforce transformation and the future of work, including; workplace strategies, end-user computing, collaboration, workflow and low code development, data-driven strategies, policy, and organisational cultural change. He is the author of IBRS’s Digital Workspaces methodology. Dr Sweeney has a particular focus on Microsoft, Google, AWS, VMWare, and Citrix. He often assists organisations in rationalising their licensing spend while increasing workforce engagement. He is also deeply engaged in the education sector. Joseph was awarded the University of Newcastle Medal in 2007 for his studies in Education, and his doctorate, granted in 2015, was based on research into Australia’s educational ICT policies for student device deployments.