VENDORiQ: Adobe’s Automated Agents for Ecommerce – How Websites are Evolving
Adobe’s AI agents represent the natural evolution of e-commerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.
Adobe’s AI agents represent the natural evolution of e-commerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.
ICT leaders must scrutinise ‘open source’ AI claims; the provided code is often a wrapper for a proprietary, vendor-controlled backend, creating vendor lock-in.
ServiceNow’s Zurich release balances innovation with governance, focusing on multi-agentic AI development, enhanced workflow automation, and integrated security features.