VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: MaxContact Embraces Teams for Call Centres. Will Video Call Centres be the Future?
- IBRS Advisor Team
- Strategy & Transformation
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