VENDORiQ: Salesforce on the Agent-Hype Train with Tableau Einstein
Uncover the truth behind Salesforce’s Tableau Einstein integration with Agentforce, revealing insights on the gap between marketing promises and technological capabilities.
VENDORiQ: RingCentral Launches New Cloud Phone and Platform Features
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- Strategy & Transformation
RingCentral recently introduced new phone capabilities and add-ins to help users collaborate and save more time. IBRS looks into how such product improvements can enhance vendors’ services to enterprise call centre solutions.
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