Why It’s Important
After news of its work-in-progress status started earning interest among its users in 2021, Microsoft is expected to issue a formal announcement regarding Teams 2.0 and if it works only on Windows 11 and Windows 10. What is clear is that the platform’s modifications will focus on improving its speed and navigation.
The company has been consistent in improving Teams. With its announcement in November 2022 that they have reduced the tool’s latency and load times, especially when users switch between chats, channels, and activities. Microsoft is now focusing on enterprise users. IBRS expects this upgrade also to be integrated into the current 365 platform where OpenAI and GPT-3.5 technologies power AI features.
However, IBRS does not (yet) see much in the way of new controls for governing Teams. Teams governance became one of the top issues facing IBRS clients in 2020-2021 (based on inquiries), due to how collaboration inherently disrupts information management practices. While Microsoft has repackaged information governance capabilities in Purview, there is still a lot of work required by the staff who need to manage Teams in relation to balancing the need for staff to collaborate, with the need to protect information and reduce ‘teams creep’.
Who’s Impacted
- CEO
- Procurement teams
- IT teams
What’s Next?
Be ready with your enterprise’s AI governance framework that integrates AI and ML projects and IT operations not just on Microsoft Teams but on other Microsoft tools as well.
Do not forget about the necessity of setting clear guidelines on categorising the type of user on Microsoft Teams for more secure access management and loophole identification.