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Conclusion: One of the least understood contributors in implementing IT projects successfully is the leadership provided by competent TTLs (Technical Team Leads). Their ability to steer projects in the right direction, maximise the contribution of team members and cement the relationship with sponsors, is pivotal.

IT professionals, with potential to act as TTLs, must manage their careers by seizing leadership training and mentoring opportunities so they have a head-start when assigned to a TTL role.

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