Evolve your multichannels before you try to omnichannel
Evolve your multichannels before you try to omnichannel Read More »
One of the misconceptions in business intelligence (BI) is that the goal is to capture and report upon all available data. This misses an essential business maxim: data is only useful when it is applied deliberately and with a clear goal in mind.
Workforce transformation: The four operating models of business intelligence Read More »