SaaS implementation benchmarking reveals tangible improvements across twelve key areas, from cost savings to enhanced decision-making, validating cloud investment success.
IBRS Framework for Enterprise SaaS Solution Before and After Benchmarking Read More »
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
IBRS Radar: Customer Science Group Read More »
Cost and sustainability pressures challenge multifunction device (MFD) usage. Organisations must analyse print-dependent processes.
Digital Strategy and MFDs Are On a Collision Course Read More »
What do you need to consider to ensure the data recovery point objective meets the business need in the modern Cloud environment in the event of a disaster?
How can managers prepare for digitally-enabled business change?
Four Tactics to Prepare Managers for Digitally-Enabled Business Change Read More »
Digital transformation and business transformation are complementary yet distinct pathways to achieve organisational evolution, and understanding their differences is essential for success.
Don’t Confuse Digital Transformation with Business Transformation Read More »
Explore the limitations of conventional ROI and TCO models in the current technological landscape
Workday’s latest development for seamless integration into core systems.
VENDORiQ: Workday Agentic AI: Industrial AI Agents are Coming to Your Core Systems! Read More »
Analysis of Zoho’s agentic AI for tier-two ERP vendors.
VENDORiQ: Zoho Reveals the Shape of Things to Come with Agentic AI for Tier-Two ERP Read More »
