Robotic Process Automation vs AI Agents
Uncover the game-changing capabilities of AI agents in revolutionising automation strategies for businesses.
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Enhancing Large Language Models: The Power Trio of Prompt Engineering, Retrieval-Augmented Generation, and Fine-Tuning
Does your organisation know the potential of large language models (LLMs) with advanced techniques? Enhance artificial intelligence (AI) capabilities for improved performance and accuracy.
The A to Z of AI: How to Build and Implement an AI Strategy Your Board Will Love – Webinar and Presentation Kit
A comprehensive guide to developing an AI strategy that resonates with your board, focusing on realistic expectations, quick wins, service evolution, and best practices for transitioning from pilot to production.
Common User Experience Research and Design Myths and How to Overcome Them – Presentation Kit
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
Innovating Logistics Through Customised In-House Solutions
Discover how Jeena & Company transformed its logistics operations by developing tailored in-house solutions that enhance efficiency and elevate service excellence.
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CBA Explores Replacing Local Call Centre Staff with AI – AFR – 17 September 2024
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
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VENDORiQ: Salesforce Announces the Acquisition of Tenyx to Enhance its Voice Technology Capabilities
Explore the latest development in voice technology as Salesforce acquires Tenyx to revolutionise customer interactions with more natural and engaging experiences.
VENDORiQ: Salesforce Announces the Acquisition of Own Company to Bolster its Data Protection Capabilities
Learn how Salesforce’s acquisition of Own Company is revolutionising data protection strategies and compliance measures for organisations.
Pervasive Data Centre Models That Increase Data Efficiency
Pervasive data centre models can provide more certainty in meeting the needs of architects, data analysts, and DevOps.
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