Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
VENDORiQ: Salesforce Delivers Next-Generation AI Models to Power Agentforce Read More »
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world.
Sourcing Monthly August 2024 Read More »
Uncover the game-changing capabilities of AI agents in revolutionising automation strategies for businesses.
Robotic Process Automation vs AI Agents Read More »
Does your organisation know the potential of large language models (LLMs) with advanced techniques? Enhance artificial intelligence (AI) capabilities for improved performance and accuracy.
A comprehensive guide to developing an AI strategy that resonates with your board, focusing on realistic expectations, quick wins, service evolution, and best practices for transitioning from pilot to production.
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
Discover how Jeena & Company transformed its logistics operations by developing tailored in-house solutions that enhance efficiency and elevate service excellence.
Innovating Logistics Through Customised In-House Solutions Read More »
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
CBA Explores Replacing Local Call Centre Staff with AI – AFR – 17 September 2024 Read More »
Explore the latest development in voice technology as Salesforce acquires Tenyx to revolutionise customer interactions with more natural and engaging experiences.