The Grand-Unified Theory of Knowledge Management: How Did We Get in This Mess and What To Do About It

The era of deep collaboration and democratised data analytics forces two very different disciplines – knowledge management and data management – together. A surplus of idealised hype and a lack of practical technologies add pressure.

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VENDORiQ: ServiceNow Announces the Acquisition of Moveworks to Improve its AI and Workflow Automation Capabilities

ServiceNow has made a strategic acquisition of Moveworks to improve its AI and workflow automation capabilities. This move aims to boost employee support, enterprise search, and productivity across various business functions.

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VENDORiQ: Salesforce’s Embedded Industrial AI Agents – The Silent Revolution in Enterprise Workflow Automation

Salesforce’s Agentforce 2dx introduces autonomous AI agents for background tasks, boosting workforce productivity by proactively preparing and processing information, streamlining workflows.

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