Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Leveraging Change Agents for UX Research and Design to Deliver Co-Designed Change
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Building Diversity and Inclusion – Insights for Leaders
While many IT organisations prioritise diversity and inclusion, under-representation of key groups remains a significant challenge. Leaders can drive change by examining their own biases, fostering a more inclusive organisational culture.
User Experience and Change Management – Work Together to Safeguard End-User Adoption
User experience (UX) and change management – an intersect that safeguards successful and sustainable solution delivery and end-user adoption.
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